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Manuel Bastos

Customer Support Specialist at Simplex

Manuel Bastos is a skilled technical support and customer support specialist with experience at Nuvei since September 2022 and previously at HCL Technologies as an IT Senior Analyst working on the Barclays project. Responsibilities included providing first-level support, managing incidents, diagnosing issues, and facilitating onboarding and training. Prior roles include Business Development Representative at Eskimi DSP and Marketing Assistant positions at Savii Digital and Porto de Ideias. Academically, Manuel holds a degree in Criatividade e Inovação Empresarial, Marketing from Instituto Superior de Contabilidade e Administração do Porto and is pursuing a Bachelor's degree in Contabilidade e Administração at the same institution. Manuel's educational foundation includes a High School Diploma in Economics from Colégio D.Dinis.

Location

Vilnius, Lithuania

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Simplex

Fully regulated as a financial institution, Simplex processes credit card payments with a 100% fraud protection guarantee – in case of a fraud chargeback, the merchant gets paid by Simplex. Utilizing its cutting-edge fraud prevention solution and AI technology, Simplex blocks fraudulent users and allows legitimate users to complete payments,thereby, increasing conversion rates and enabling merchants to focus on their business growth. In today's banking echo-system Crypto-related businesses are underserved. Simplex enables personal individuals and businesses to get an EU IBAN account for their banking activity having all the necessary payment account functions


Headquarters

Giv'atayim, Israel

Employees

51-200

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