Singapore Airlines
Ms Jo-Ann Tan was promoted to Senior Vice President Marketing Planning on 1 April 2021. Ms Tan joined Singapore Airlines in 1999 and has worked in the Passenger Marketing and E-Commerce Development departments. She was appointed Ticketing Manager (Development) and then Passenger Services Manager (Service Centre) in 2003. She was subsequently posted overseas as Manager Northern China and Manager Victoria and Tasmania.
She returned to head office in 2006 as Senior Manager Network Planning and held senior management positions in the Cabin Crew Planning and Training, Loyalty Marketing and Network Revenue Management departments. Ms Tan was promoted to Divisional Vice President Business Transformation in 2017. In that role, she successfully drove the Company’s Transformation programme that initiated projects such as the integration of SilkAir into SIA and the SIA-SATS joint review, as well as other new business opportunities.
Ms Tan graduated from Imperial College in the UK with a Master of Engineering.
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Singapore Airlines
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Singapore Airlines Limited is engaged in passenger and cargo air transportation, engineering services, training of pilots, air charters and tour wholesaling and related activities. The Company's segments include airline operations, engineering services, cargo operations and Others. The airline operations segment provides passenger air transportation. The engineering services segment is in the business of providing airframe maintenance and overhaul services, line maintenance, technical ground handling services and fleet management. The engineering services segment also manufactures aircraft cabin equipment, refurbishes aircraft galleys; provides technical and non-technical handling services, and repairs and overhauls hydro-mechanical aircraft equipment. The cargo operations segment is involved in air cargo transportation and related activities. The Others segment includes other services provided by the Company, such as the training of pilots, air charters and tour wholesaling.