Yury Jakymec

Yury Jakymec has extensive experience in customer service and education, currently serving as a Call Center Agent at Collection Group of Canada Inc. since November 2013, assisting customers in both English and Spanish with utility bill payments and supporting sales efforts for new services. Previously, Yury volunteered at Hope Air from June 2013 to 2015, focusing on development research, database management, and correspondence. Prior experience includes working as an English Lecturer at URBE from 2007 to April 2013, where responsibilities involved conducting lectures and leading an IT team to develop a Chinese language program. Yury holds a Master of Science in Information Technology from the University of East London and a Bachelor of Applied Science in Electronic Engineering from Universidad Rafael Belloso Chacín.