Roxanna Couse

Senior Director, Customer Marketing at Sitecore

Roxanna (Roxy) Couse is a seasoned marketing professional with extensive experience in customer marketing, content creation, and digital experience optimization. Currently serving as Senior Director of Customer Marketing at Sitecore since March 2025, Roxanna also works as a content creator and storyteller, reaching over 400K people. Previously, Roxanna held various leadership roles at Bloomreach, where responsibilities included directing community and content marketing, enhancing brand presence, and leading high-performing teams. Notable achievements include generating $1M in service revenue and building effective customer advocacy programs. Roxanna's career spans several prominent companies, including Whirlpool Corporation and Dillard's Inc., with a strong foundation in user experience design and marketing management obtained from Kent State University and the University of Arkansas.

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Sitecore

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Sitecore delivers a digital experience platform that empowers the world’s smartest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the only company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Leading companies including American Express, ASOS, Carnival Cruise Lines, Kimberly-Clark, L’Oréal and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.


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1,001-5,000

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