John Kenney

John Kenney is an accomplished Customer Success Director with extensive experience in managing strategic accounts, currently at Smarsh since July 2019. In this role, John oversees relationships for four of the company’s top 20 SaaS clients, handling over $17 million in annual recurring revenue and completing complex renewals. Prior to this, John held various positions at Basware, including Customer Success Manager and Supplier Activation Project Manager, where responsibilities included overseeing global client activities and managing cloud SaaS implementations. John's earlier experience includes roles at DialAmerica Marketing and Stewart Title, spanning account management, project management, and legal document evaluation. John holds a Bachelor’s Degree in Business Administration and Communication Art from Marist University.