SmartPA
Lorraine Kneebone is a seasoned professional in the administrative and human resources sectors, currently serving as a SmartPA Partner at SmartPA since May 2020, where expertise in outsourced back office support is provided. Prior experience includes a role as a Virtual Assistant at Float Philosophy from May 2019 to May 2020, where responsibilities encompassed managing expenses and developing company strategies. A significant tenure at RBS spanned from April 2001 to August 2019, where responsibilities included serving as Senior HR Manager, influencing people strategy, leading the HR Advisory Contact Centre, managing a team of HR Advisors, and fulfilling the role of Executive Assistant with comprehensive duties. Lorraine holds an Associate degree from the Institute of Banking and Finance and has received accreditation from SmartPA.
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SmartPA
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❝Outsource your admin, grow your business❞ SmartPA ultimately: 🗹 Increase efficiency 🗹 Drive productivity 🗹 Maximise profits Traditional business models and working practices have changed in recent years. Driven by pressures of the global economy, cost, efficiency goals, and personal work/life balance incentives. Consumer habits have also evolved, and businesses need to serve their customers when, where, and how they want. Hire a Virtual Assistant and never miss out on that important customer again. As an agile outsourcing service provider over a decade of experience, SmartPA integrates seamlessly into our clients’ processes, systems, and culture. We become an extension of their team helping to drive efficiencies and generate competitive advantage. Our mission is to deliver sustained improvement – every step of the way. We train and mentor our resource pool so we can be relied on to make a continuous positive impact on business operations. With the widest range of administrative skills backed up by a global support community, together we are unstoppable. ➤ Smart Service Customer experience is at the core of what we do. This means we take pride in ensuring that our service packages are tailored to the specific needs of our clients. ➤ Virtual PA Services Supporting businesses with diary & email management, transcription, typing, document production and more. Specialist Virtual PA services include EA, HR & Employment, Bookkeeping and Supplier Management, CRM management, social media, and marketing support. ➤ Call Answering No more missed calls, missed sales, or missed opportunities. Our professionally trained team can help you with appointment booking, overflow and message taking. ➤ Enterprise We’ve learned and perfected how best to provide agile, flexible, and scalable virtual support for clients of all sizes across the globe. Drawing on a virtually limitless global pool of talent, enabling us to support your business 24/7x365 worldwide.