Smartsheet
Antonio Izzo is a skilled professional with extensive experience in technical support and client services. Currently serving as a Tier 2 Escalation Specialist at Smartsheet since April 2023, Antonio manages escalations and conducts client onboarding sessions. Prior to this, Antonio worked at N-able as a Technical Support Specialist II, focusing on providing technical assistance to managed service providers. Additional experience includes technical support for the Dexcom G series at DEXCOM (UK) LIMITED and various roles at Sykes, including Account Trainer and German Helpdesk agent, where Antonio trained new hires and catered to key clients in both German and English. Antonio began professional career as a Restaurant Manager at E. Gudmundsson Ehf., demonstrating diverse management skills. Antonio holds a Bachelor of Arts in Spanish Language and Literature from the University of Otago.
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Smartsheet
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Smartsheet is a software as a service application for collaboration and work management that is developed and marketed by Smartsheet Inc.