SmartStream Technologies
James McCormack is an experienced IT professional with a diverse background in application support, customer engagement, and IT service delivery. Currently, James serves as a Senior Application Support Analyst at SmartStream Technologies, where responsibilities include application analysis and support. Previously, James worked at Unleashed Software as a Customer Engagement Consultant, and held multiple roles at ELEMIS, including IT Service Delivery Team Leader and IT Support Analyst, focusing on team management and customer service. James began a career in IT with positions at Channel Communications and has also worked in sales and delivery roles at IDG Consumer & SMB and Pow Wow Water. James holds an ISTQB Certified Tester Foundation Level certification and has completed studies at the City of Bristol College.
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SmartStream Technologies
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SmartStream is a recognised leader in financial transaction management solutions that enables firms to improve operational control, reduce costs, build new revenue streams, mitigate risk and comply accurately with regulations. By helping its customers through their transformative digital strategies, SmartStream provides a range of solutions for the transaction lifecycle with artificial intelligence and machine learning technologies embedded - which can also be deployed in the cloud or as managed services. As a result, more than 2,000 clients—including 70 of the world’s top 100 banks, rely on SmartStream Transaction Lifecycle Management (TLM®) solutions to deliver greater efficiency to their operations. For more information about SmartStream, visit www.smartstream-stp.com