SnappMarket
Mohammad Nourbakhsh currently serves as the Director of Customer Service at SnappMarket, a role held since May 2025. Prior experience includes a tenure at HiWEB from May 2014 to April 2025, where significant contributions were made as CX & CS Director, focusing on customer experience strategy and improving customer satisfaction. As Head of Contact Center, Mohammad directed operations and implemented process optimizations that enhanced service standards and key metrics. Earlier roles include Customer Service Supervisor, Customer Service Team Leader, and Customer Service Representative, demonstrating a strong foundation in customer service operations. Mohammad holds a Master’s Degree in Computer Systems Networking and Telecommunications from Iran University of Science and Technology and a Bachelor's degree in Computer Software Engineering from Arak University.
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SnappMarket
Snapp Market is a result of the collaboration between Snapp and Hyperstar, serving as one of the subsidiaries of Snapp Grocery, and designed to offer greater discounts to customers. Snapp Market provides access to a wide range of over 10,000 different products across various categories, offering the most diverse online supermarket shopping experience. The extensive product range and competitive prices of Snapp Market allow users to conveniently purchase all their required items in one place. Variety, extensive discounts, and professional delivery are among the values that define Snapp Market's online supermarket services.