Snubes
Monique Kern is an experienced customer success manager currently working at Snubes since October 2021. Prior to this role, Monique served as Teamleiterin at AIC Service & Call Center GmbH from December 2019 to September 2021. Monique has a strong background in the tourism industry, having worked as a Tourismuskauffrau at TUI from August 2007 to November 2019, where Monique completed an Ausbildung in Reiseverkehrskauffrau with a note of 1. Monique holds a Diplom in Management, specializing in Tourism and Travel Services, from IST-Hochschule für Management, which was earned between March 2011 and August 2013.
Snubes
Snubes is a B2B software company which connects enterprises with BPO service providers worldwide by leveraging their data-driven matching platform. As the world’s largest call center outsourcing platform, Snubes aims to utilize modern technologies, big data, and industry expertise to guide enterprises through the entire outsourcing process. Indoing so, they eliminate a significant amount of risk for all stakeholders and ensure the success of every outsourcing project. The Snubes platform fundamentally disrupts the outsourcing world with their tech-first approach to cover the entire outsourcing journey with a single software offering. Their unrivaled 93% outsourcing project success rate ultimately brings a sense of ease, trust, and certainty into an otherwise intransparent and complex industry.