Snug
Kristy Sparkes is an accomplished professional in customer experience management, currently serving as a Senior Customer Experience Manager at Snug since July 2021, following a role as Customer Service Team Lead. Prior experience includes positions at MADE.COM from August 2017 to March 2021, where Kristy held the roles of Global Customer Service Operations Assistant and Customer Service Team Leader. Additionally, Kristy spent nearly four years at Care UK, progressing from Health Advisor to Coach and Auditor to Contact Centre Supervisor for NHS 111. Early career experience includes a Sales Executive role at Swinton Group and a Customer Service Representative position at Direct Line Group. Kristy completed education at Manningtree High School from 2001 to 2005.
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Snug
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Welcome to Snug! The place where the Sofa in a Box was born. With 50+ years of experience in the furniture industry, our team of sofa rebels designed high-quality, comfy sofas to overcome all the common problems that often came with buying sofas, such as low-quality products and long waiting times. Now, there is a Snug way of buying a sofa. The Sofa in a Box way. The Sofa in a Box gets delivered in just 3 days and can fit through the tightest of spaces. Plus, it can be assembled within minutes – no tools, no fuss, no confusing instruction manuals! They are sofas, reinvented. Thousands of people have already joined the Sofa Revolution, throwing away the old, broken way of buying furniture. Join us on our mission of making the world a Snugger place.