Le Ngoc Tram Dao

Le Ngoc Tram Dao has extensive work experience in the hospitality industry, with a focus on roles related to food and beverage service. They began their career as a Server and Barista at Silk Path Hotels & Resorts in 2016. They then took on a managerial position at Ca Homestay from 2016 to 2018. Subsequently, they worked as a Server at Sofitel Legend Metropole Hanoi from 2017 to 2018.

In 2019, Le Ngoc Tram Dao joined Fassbind Hotels as a Cross Trainee for six months. They later joined JW Marriott Austin as a Food and Beverage Management Trainee in 2020. In the same year, they also worked as a Server at Naples Bay Resort and later became a Supervisor.

Their most recent role is at Sofitel Legend Metropole Hanoi, where they initially worked as a Sommelier from 2022 to 2023. They currently hold the position of Head Sommelier.

Le Ngoc Tram Dao completed their education with a Master of International Business degree in Hotel, Resort, Events, and Food & Beverage Management from the Swiss Hotel Management School in the years 2018-2019. Prior to that, they earned a Bachelor's degree in Hospitality Administration/Management from the National Economics University in Vietnam from 2014-2018. In addition to their formal education, Le Ngoc Tram Dao holds certifications such as ASI Certificate 1 in Wine Steward/Sommelier from the Association de la Sommellerie Internationale, obtained in December 2022, and WSET Level 2 from the Wine & Spirit Education Trust, obtained in August 2019.

Location

Hanoi, Vietnam

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Sofitel Legend Metropole Hanoi

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A prominent fixture in the heart of Hanoi since 1901, the Hotel Metropole Hanoi has a long tradition as a luxury venue for prestigious events and a popular rendezvous for business and leisure travelers such as playwrights, ambassadors and heads of state. The recipient of numerous international awards for its fine service, this legendary landmark has contributed to the richness of local heritage. The hotel includes 364 rooms, divided into two wings. The historic Metropole Wing was inspired by classic French architecture with a hint of local Vietnamese style. The more contemporary Opera wing has been renovated to create a harmonious blend between the historic and modern elements of the hotel, and great care was taken to respect the rich heritage of the site while installing the state-of-the-art technology.