Christine Grasser

Christine Grasser is an experienced Help Desk Manager, currently serving in the role at Softrams since June 2023. Previously, Christine held the position of Help Desk Manager/Project Manager at The MindFinders Inc. from January 2015 to July 2023, where responsibilities included supporting critical applications for the Centers for Medicare and Medicaid Services (CMS). Prior roles include Help Desk Manager at MAXIMUS and Program Manager at General Dynamics Information Technology, where management of Help Desk operations and project oversight were key responsibilities. Christine's background also includes directing operations at HighJump Software and Insight Distribution Software, focusing on customer service and project management across multiple departments. Christine earned a Bachelor of Arts in Sociology/Gerontology from the State University of New York Cortland between 1985 and 1988.