Mark Gresholdt

Mark Gresholdt has extensive experience in the communications and operations field, particularly within the deaf and hard of hearing community. Since July 2006, Mark has held various roles at Sorenson Communications, currently serving as Outreach Customer Programs Manager, where responsibilities include collaboration with leadership on the well-being of the Canadian region and overseeing new hire training initiatives. Prior positions at Sorenson included Senior Operations Coordinator and District Operations Manager, focusing on managing operations and scheduling for multiple VRS centers. Mark's earlier experience includes serving as a Deaf Services/Communications Advocate at Advocates for Access and as a Public Administration Intern at the Illinois Deaf and Hard of Hearing Commission, where contributions involved providing trainings and developing communication materials. Mark holds a Bachelor of Arts in Communication/Media Studies from Northern Illinois University.