Ashley Pagliaro

Ashley Pagliaro is an accomplished User Research professional with extensive experience in leading research initiatives across various sectors. Currently, as Associate Vice President and User Research Lead at Sotheby's, Ashley refines user research strategies and supports a team to enhance product development. Previously, as Principal at Kin + Carta, Ashley directed research on digital transformation and service design while co-leading the Research & Insights practice for the Americas. Prior roles include Senior UX Researcher at United Technologies, where significant contributions were made to strategic design efforts, and various positions at TD Ameritrade and Primacy, focusing on user-centric design and research methodologies. Ashley holds a Bachelor of Science in Media, Culture and Communication from New York University and a Professional Certificate in User Experience Design from NYU School of Professional Studies.