Sin-Nga Chiu

Sin-Nga Chiu is a seasoned professional in trust and safety management, currently serving as a Senior Trust & Safety Manager at SoundCloud since August 2018. Chiu has extensive experience in project lifecycle management, DSA compliance, and stakeholder management, driving internal process improvement initiatives while addressing law enforcement requests. Prior roles at SoundCloud included Trust and Safety Manager and Trust and Safety Specialist, where Chiu excelled in project management, cross-team collaboration, and content moderation. Previous positions include Teaching Assistant at Freie Universität Berlin and various roles in customer support, mystery shopping, and education, reflecting a diverse skill set in communication, project administration, and data analysis. Educational credentials include a Master's degree in East European Studies from Freie Universität Berlin and a Bachelor's in European Studies from Hong Kong Baptist University.