Waterfield Tech
Amy Lucas, PMP, has extensive experience in project management within the telecommunications sector. Currently serving as a Project Manager at Waterfield Tech since June 2022, Amy previously held the same title at VOX Network Solutions from June 2015 until its acquisition by Waterfield Technologies. Prior experience includes a role as Senior Project Manager at Cerium Networks from October 2010 to May 2015, where key responsibilities included managing telecommunications system implementations and upgrades. Earlier positions also include Implementation Engineer at AccessLine Communications and Project Manager at Continuant and Telecom Labs Inc., where Amy gained valuable experience in technical project management and project coordination. Amy holds degrees in Drama and Theatre from the University of Washington and in Music, Drama, and General Studies from Green River College.
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Waterfield Tech
They are thinkers, doers, and helpers. They are experts, innovators, and partners. But most of all, they are anything and everything contact center and customer engagement. It’s not just a part of what they do … not simply an add-on line of business … it’s in their DNA. Their passion is transforming the customer engagement experience for clients, adding value by increasing efficiency and effectiveness across all channels of communication. Their goal is simple: to engage and inspire their client’s customers and workforce. It’s why they come to work each and every day.