SPH Analytics, a Press Ganey Solution
Victoria Sheheane has been a dedicated professional with extensive experience in various roles. Victoria started as a System Support Specialist at The Reynolds and Reynolds Company in 1992 and worked their way up to become an Installation Supervisor before leaving in 2010. Victoria then moved on to The Myers Group where they served as a Senior Project Manager from 2011 to 2015. Currently, they are working at SPH Analytics, where they have held roles such as Senior Project Manager, Operations Manager, and is presently serving as the Director of Client Success.
Victoria Sheheane attended the University of Georgia - Terry College of Business from 1987 to 1991, earning a Bachelor of Business Administration (BBA) with a focus on Marketing.
SPH Analytics, a Press Ganey Solution
SPH Analytics (SPH) offers the leading healthcare measurement and analytics platform for consumer experience and engagement. Leveraging a foundation of 35 years of healthcare consumer experience data and behavioral patterns, SPH deploys an analytical and predictive approach to measure and report the consumer experience, understand root causes to drive quality improvement and create blueprints for who, how, and when to engage consumers for optimal outcomes. As the top-ranked patient satisfaction measurement firm for health plans by Modern Healthcare, SPH is the recognized leader in the industry and the only company certified to conduct all CMS- and NCQA-mandated experience surveys. SPH serves health plan and provider clients in all 50 states, reaches out to 92 million consumers annually, and aggregates data into proprietary benchmarks that represent 70%+ of the U.S. payer market. Corporate headquarters are in metro Atlanta. SPH Analytics is a portfolio company of the $3 billion Symphony Technology Group. For more information, call 1-866-460-5681 or visit SPHAnalytics.com.