Sprout Social
Abigail Tan is an experienced Customer Service Manager currently employed at Sprout Social, Inc. since June 2019, where responsibilities include mentoring Support Specialists, coaching on quality and skills, and overseeing customer support operations. Previously, Abigail held roles as Team Lead and Product Support Specialist, focusing on technical issue resolution and customer inquiries. Abigail's customer service background also includes positions at Getaround, Sutherland, and Teleperformance Philippines, where duties encompassed support via various channels, client onboarding, training, and process documentation. Abigail holds a Bachelor of Pharmacy degree from the University of Santo Tomas.
This person is not in any offices
Sprout Social
13 followers
Sprout Social offers deep social media listening and analytics, social management, customer care and advocacy solutions to more than 25,000 brands and agencies worldwide. Sprout’s unified platform integrates the power of social throughout every aspect of a business and enables social leaders at every level to extract valuable data and insights that drive their business forward.