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Douglas Bailey

Manager Of Customer Service And Ticketing at Thirteenth Floor

Douglas Bailey serves as the Catalog Operations Supervisor for Sports at StubHub since September 2024. Previously, Douglas managed customer service and ticketing operations at Thirteenth Floor Entertainment Group from June 2021 to March 2024, overseeing event coordination across multiple platforms and leading a team at the corporate headquarters. Earlier roles include Customer Service Manager at The Bluebird Theater, Customer Care Manager at AXS, and a Customer Support Specialist at Upserve, where Douglas contributed to the enhancement of restaurant operations through a management platform. Additional experience includes digital marketing and support roles in the entertainment sector, complemented by a Bachelor of Science in Music Business from the University of Colorado Denver.

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Thirteenth Floor

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Thirteenth Floor Entertainment Group produces world-class live action entertainment experiences. The world’s largest Halloween themed entertainment company


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11-50

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