Tiffany Lo

Tiffany Lo is a seasoned data analyst with extensive experience in customer operations analytics, currently serving as a Senior Data Analyst at Squarespace since January 2020. In this role, Tiffany facilitates research and develops strategies aimed at enhancing consumer products and customer support. Previously, Tiffany held the position of Customer Success and Marketing Analyst at The H Hub, where management of user success and behavioral analytics was key to optimizing customer navigation. Tiffany's academic credentials include a Master of Arts in Human Development and Social Intervention from New York University and a Bachelor of Arts in Psychology and Linguistics from Rutgers University. Early career experiences include research roles at New York University and Rutgers University, as well as an Assistant Site Director position at JEI Self-Learning Systems, demonstrating a strong foundation in research and customer engagement.