Summer Gillen

Summer Gillen is a seasoned professional with extensive experience in multi-mode operations and data collection. Currently serving as Senior Director of Multi-Mode Operations at SSRS since November 2017, Summer previously held the position of Director of Data Collection Resources. Summer's career includes a role as Client Services Manager at American Directions Group, managing up to 750 projects annually with tight deadlines. Earlier experience includes working as Manager of UniversalCATI at Universal Survey Center, focusing on data accuracy and team development, and progressing from project management consultant to project manager at Eastern Research Services. Summer's expertise encompasses project execution, client satisfaction, and training development across various operational roles.