Tiffaney Martin

Tiffaney Martin has a strong background in healthcare administration and revenue cycle management. Tiffaney worked for St. Luke's University Health Network as a Senior Director of Physician Billing, where they oversaw revenue cycle operations and played a key role in the implementation of the Epic Resolute system. Tiffaney'sresponsibilities included charge capture, billing, claims, follow-up, and denials management. Tiffaney also developed strategies to improve cash collections, reduce days in accounts receivable, and minimize denials and adjustments. Prior to this role, Tiffaney worked as the Manager of Physician Systems Training & Support at St. Luke's Hospital, Bethlehem. In this position, they managed a team of application analysts and was responsible for training and supporting providers and staff on various practice management and electronic health record systems. Tiffaney also handled onboarding for new acquisitions and oversaw system support, training, configuration, and maintenance. Tiffaney's expertise lies in operational efficiency, system implementation, staff training, and revenue optimization.

Tiffaney Martin earned an Associate of Science (AS) degree in criminal justice from Northampton Community College, where they studied from 1991 to 1994.