Starbucks
As senior vice president and president of Starbucks Asia Pacific, Emmy Kan oversees 13 diverse and dynamic markets, driving retail store growth and development, operational excellence and digital innovation in Starbucks fastest-growing global licensed region. In partnership with regional leaders, she leads the growth of the business alongside our people and planet ambitions to continue to drive meaningful progress for the communities Starbucks serves.
Emmy started at Starbucks in 2001, and has advanced Starbucks brand and business in the Asia Pacific region from its earliest days. She has helped grow Starbucks regional footprint tenfold, increasing from around 300 stores in nine markets to over 4,000 stores across 13 markets, and more than 200 partners at the company’s Hong Kong Support Center today.
An inclusive leader with a proven track record of servant leadership, Emmy strongly commits to leading with humanity, elevating the teams she leads and helping them be successful to drive business results. In the last two decades, Emmy had taken on numerous roles that have created a positive impact for Starbucks partners and the organization. She commenced her Starbucks journey in the finance function and was most recently chief customer officer, where she led Product & Marketing and Operations. Prior to that role, she was the chief corporate services officer, where she initiated and set up robust systems and frameworks for the Finance, Partner Resources, Safety & Resilience and Technology functions in the region. Before joining Starbucks, Emmy started her career in finance management at General Electric.
A trusted mentor and an executive sponsor of Empowering Women agenda in the Asia Pacific region, Emmy is committed to helping women across Starbucks achieve and succeed in leadership roles. Her advocacy has led the region towards reaching equal gender representation at leadership levels and 100 percent gender pay equity across the organization, a goal Starbucks is committed to achieving both regionally and globally.
Emmy holds a Bachelor of Economics degree from the University of Hong Kong. She lives in Hong Kong with her husband and son and enjoys reading and listening to music. At home, Emmy enjoys Starbucks Sumatra coffee, or a short soy latte when she is at a Starbucks store.
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Starbucks
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Starbucks ethically sources and roasts high-quality arabica coffee. They are known as the leading roaster and retailer of specialty coffee globally. Starbucks purchases, roasts, and serves award-winning coffee to its millions of customers. Their food and beverage offerings include Italian-style espresso beverages, cold blended beverages, seasonal drinks, hot breakfast, lunch, snacks, a bakery, and premium teas. Additionally, they sell merchandise like tumblrs and mugs as well as gift cards for special occasions. In some stores around the world, they sell alcoholic drinks. In everything they do, they always live by their mission: to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time. Founded in 1971 by Jerry Baldwin, Zev Siegl, and Gordon Bowker, Starbucks began as a single store front in Pike Place Market. Originally, they sourced their beans from Peet's Coffee & Tea. Eventually, Alfred Peet stopped supplying his own beans and began to train a new Roastmaster for the company. Following this transition, they sold the company in the 1980's to Howard Schultz who had Italian Coffeehouse aspirations. Originally a coffee bean store, Howard set out to make Starbucks an espresso-based coffeeshop and led much of the expansion of the franchise. With shifts in leadership over time, a decade was spent growing market share and defining corporate social responsibility. Starbucks went on acquire several operations as part of their strategy such as Seattle's Best Coffee, Torrefazione Italia, and The Coffee Connection. Today, Starbucks operates in the US, Canada, UK, Europe, and Asia with about 32,000 stores worldwide.