Mitzi Wheeler

Mitzi Wheeler is a Technical Support Specialist II at the State of Utah, providing expert assistance with tech inquiries through various communication channels and ensuring customer satisfaction through effective troubleshooting and follow-up. Prior to this role, Mitzi served as a Data Center Engineer at Unisys, where responsibilities included installing and maintaining equipment, supporting various departments, and adhering to industry regulations. Mitzi also worked as a Field/Onsite Technician, performing repairs and troubleshooting across multiple states. Educational qualifications include a Bachelor of Applied Science in Software Security from ITT Technical Institute, a Security+ Certification from Unisys University, and an Associate's degree in Criminal Justice/Police Science from Salt Lake Community College.