James Carter

James Carter is a seasoned operations professional with extensive experience in customer service and performance management. Currently serving as a Senior Operations Manager at Sunstates Security, James oversees client site operations, ensuring high-quality service delivery while managing full P&L responsibilities. Previously, James held the role of Enterprise Account Portfolio Manager at Allied Universal, where similar responsibilities were executed. James's career also includes positions at Integrity Staffing Solutions as Operations Site Lead, Sungevity as Customer Experience Manager, and Farmers Insurance Group of Companies in various roles, including Service Operations Supervisor and Workforce Management Analyst. James holds a Bachelor of Science in Sociology from Pittsburg State University.