Megan Wenzl

Megan Wenzl is a seasoned professional with experience in customer support and operations management. Currently serving as a Tier 2 Product Expert at Swell since October 2021, Megan has previously held roles including Senior Tier 1 Product Expert and Knowledge Base Specialist, where responsibilities included uplifting team morale through positive feedback and providing best practices. Prior experience includes serving as a Revenue Operations Manager at SimplyInsured, where Megan streamlined health, dental, and vision insurance applications, and as a Senior Client Account Advocate at TaskEasy, overseeing client asset maintenance and quality assurance. Earlier in the career, Megan worked as an Inbound Customer Service Representative at Netflix, resolving diverse customer issues in a high-volume setting.