Zalak Bhadani

Zalak Bhadani is a Data Science/Analyst Intern at Swinburne University of Technology since April 2025, focusing on an "Automated Warranty Claims Analysis" project utilizing Machine Learning and NLP, achieving over 88% accuracy in classification tasks. Prior roles include Retail Customer Service Officer at Australia Post and IT Project Assistant at Swinburne University, where Zalak improved administrative processes through digitization. Additionally, experience as a Marketing Coordinator/ Consultant at Jie's Rental Pty Ltd involved customer interaction and equipment maintenance. Zalak possesses extensive web development experience as a Senior Web Developer at Prism International and AnTim Technologies LLP, starting as a Junior Web Developer. Academic qualifications include a Master’s in Information Technology (Professional Computing) from Swinburne University and a Bachelor’s in Computer Application from Veer Narmad South Gujarat University, complemented by a short course in Jewellery manual and CAD designing.