SysGroup
Alex Booth has over a decade of experience in technical support and infrastructure management. Currently serving as a Senior Technical Support Engineer at SysGroup PLC since August 2013, Alex specializes in 3rd Line server, network, and cloud infrastructure support, along with technical account management. Prior to this role, Alex worked at ISG Technology from April 2006 to August 2013, starting as a Helpdesk Analyst and progressing to a Server Support Analyst, focusing on 3rd Line server and network support. Alex completed education at Debden Park High School from 1999 to 2003.
SysGroup
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SysGroup is an award-winning managed IT services, cloud hosting, and IT consultancy provider. The Group delivers solutions combining the best of industry leading technologies, specialist skills and capabilities. SysGroup focuses on customers’ strategic and operational IT requirements, providing secure, cost effective services from a range of sourcing platforms: datacentre, private and public cloud. SysGroup holds a range of strategic partnerships with leading technology vendors including: Dell (Gold), WatchGuard (Platinum), Veeam (Gold), Microsoft (Gold Datacentre), HPE, VMWare, Mimecast and Zerto. Accreditations include ISO 27001:2013 and ISO 9001:2015 for quality management and Visa Level 1 Merchant Service Provider status to underpin its PCI hosting capabilities. SysGroup has offices in Bristol, Edinburgh, Liverpool, London, Manchester and Newport. For more information on SysGroup, visit www.sysgroup.com