Talkdesk
Filipe Lima is an experienced engineering executive currently serving as Vice President of Engineering at Talkdesk, with a track record that includes roles such as Vice President of Engineering, SRE, and Senior Director of SRE Engineering. Previously, Filipe held significant positions at Euronext, where responsibilities included leading a multidisciplinary team for Infrastructure Architecture & Cloud Services and managing global delivery for IT transformation in cloud services. Prior to Euronext, Filipe worked at CEiiA as IT Manager and System Administrator and served as IT Director at ALERT Life Sciences Computing, S.A. Filipe holds an educational background from Instituto Politécnico do Porto.
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Talkdesk
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Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.