Talkdesk
Joao Gaspar is an accomplished professional with extensive experience in global delivery and professional services, currently holding the position of VP of Global Delivery at Talkdesk since July 2018. Prior roles at Talkdesk included Sr. Director of Global Professional Services and Sr. Director of EMEA Professional Services. Previously, Joao served as a Delivery Manager and Salesforce Lead Consultant at Merkle DACH, and held various consulting roles at Capgemini, culminating as a Senior Consultant. Joao began their career as a Trainee at Banco BPI, focusing on CRM projects in the Strategic Marketing Department. Educational qualifications include a post-graduate degree in Business Administration and Management from Nova School of Business and Economics and a degree from Instituto Superior Técnico.
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Talkdesk
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Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.