Talkdesk
Luís Carvalho is an experienced professional in customer success and sales management, currently serving as the EMEA Enterprise Customer Success Manager at Talkdesk since May 2021. Prior to this role, Luís held several managerial positions, including Senior Area Manager at EGOR, where responsibilities included budget definition and business strategy establishment for the South Region of Portugal. Luís has extensive experience in team management, customer relationship management, and public tenders, having also held roles as Business Unit Sales Manager at Adecco and National Sales Manager at ManpowerGroup. Educational qualifications include an Executive Program in Advanced Management from Católica Lisbon School of Business and Economics and a Licenciatura in Ciências da Comunicação - Jornalismo from Universidade Autónoma de Lisboa.
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Talkdesk
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Talkdesk is a global customer experience leader for customer-obsessed companies. Their contact center solution provides a better way for businesses and customers to engage with one another. Their speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.