tango
Mercedes Torres is a Customer Support Manager at Professional Health Care Network, with previous experience as a Help Desk Support Specialist at Solera Health, Member Engagement Representative at Solera Health, Client Service Advisor at TigerLead Solutions, Technical Support Specialist at TigerLead Solutions, and Customer Service Operations Specialist at ALW Sourcing, LLC. Mercedes has a High School Diploma from Sierra Vista High School. Mercedes has extensive experience in providing technical support, customer service, and managing teams in various healthcare and technology-related companies.
tango
For more than 25 years, tango (formerly known as Professional Health Care Network (PHCN) has worked to ensure home health care is delivered to the highest standards. Through our network of home health care providers, patients have the access they need to expert, cost-effective, home-based clinical care. Home health care is one of the fastest-growing segments of healthcare, yet is one of the least managed. tango successfully partners with payers to be their single-point solution to managing this important and growing benefit.