Kow Cornelius

Kow Cornelius is an experienced professional currently serving as the Experience Center Supervisor at Telecel Ghana, where responsibilities include managing a team at the Contact Center, focusing on online channels, digital media, and sign language accessibility for resolving customer issues. Prior experience includes roles at Vodafone, where Kow served as Assistant Experience Supervisor, Special Needs Specialist, and Customer Service Agent, providing exceptional service to corporate clients and support for individuals with disabilities. In addition, experience as a Sign Language Teacher and Interpreter at Adenta Municipal Assembly involved advocating for the inclusion of persons with hearing disabilities. Kow holds a Bachelor's degree in Industrial Art from Kwame Nkrumah University of Science and Technology and a Professional Certificate in Sign Language Science from Georgetown University.