Telecom Egypt
Islam Ismail has extensive experience in enterprise sales operations and customer service within the telecommunications industry. Currently serving as an Enterprise Sales Operations Senior Specialist at Telecom Egypt since July 2014, Islam Ismail focuses on back-office support and key account management. Previous roles include Sales Specialist at Telecom Egypt, where Islam Ismail engaged in sales activities, and Customer Service Representative at Vodafone and Raya Contact Center, providing high-value support and managing customer relations. Earlier experience includes positions at ETISAL International Group and ECCO Outsourcing, showcasing proficiency in handling customer inquiries and telemarketing. Islam Ismail holds a Bachelor's degree in Business Administration and Management from Cairo University, earned between 2005 and 2009.
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Telecom Egypt
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Since its establishment in 1854, Telecom Egypt has played a pivotal role in driving growth within the local ICT market capitalizing on its vast infrastructure, which is one of the largest in the region. Its vast domestic and international infrastructure has helped it serve various customer groups including consumers, enterprises, domestic and international carriers. Through its five business units Telecom Egypt boasts a consolidated top-line of EGP 22.8bn.