Teleperformance
Erin B. is an experienced marketing professional with a strong background in content strategy and customer engagement across various technology companies. Currently serving as an Advisory Board Member for the University of California, Irvine Division of Continuing Education since March 2022, Erin also holds the position of Senior Director of Global Content Strategy at Teleperformance since December 2019, enhancing customer loyalty and workforce optimization. Prior roles include significant contributions at Genesys as Sr. Manager of Global Content Strategy and a long tenure at Cisco from 2001 to 2017 in various marketing leadership roles focused on collaboration solutions and partner marketing. Erin's career began at 3Com and includes noteworthy positions at Ameritech and Motorola, complemented by a Bachelor's degree in Marketing from Purdue University.
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Teleperformance
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Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.