Jeremy Fullerton

Jeremy Fullerton is a seasoned professional with extensive experience at Telstra, serving in various roles since 2007. As a Senior Business Strategy Specialist, Jeremy has significantly contributed to the Partner Channel Transformation Programs, enhancing partner system access and support through effective API integrations. Jeremy's expertise extends to SharePoint development, creating the Partner Channel Transformation site that supports several strategic initiatives. Previous roles include Capability Analyst, Senior Service Delivery Manager, and Service Management Lead, focusing on service relationship management, implementing service improvement plans, and ensuring enterprise-grade customer service. Jeremy's career is characterized by a commitment to operational excellence, relationship management, and creating value-added service offerings. Educationally, Jeremy holds a qualification in Front Line Management from the Customer Service Institute of Australia.