Telus Digital
Manuel Go is an experienced IT Operations Manager with a significant background in application development and support, currently serving at TELUS International since July 2016, overseeing a team of 161 individuals and achieving consistent high GM/EBITDA. With a strong educational foundation including a Master's Degree in Information Systems from the University of the Philippines, Manuel has also contributed as a professor at the University of the East Graduate School and Manila Tytana Colleges, teaching subjects such as Software Design and Development Methodology and Data Mining. Previous experience includes serving as an IT Manager at Manulife Financial, where responsibilities included performance accountability, strategic planning, and fostering business relationships, as well as an IT and Communications Supervisor at KGJS Fleet Management Manila, Inc., focusing on crew management applications and IT infrastructure.
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Telus Digital
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TELUS Digital (formerly TELUS International) designs, builds and delivers innovative solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys and enable them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS Digital’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. Fueling all stages of company growth, TELUS Digital partners with brands across high growth industry verticals, including tech and games, communications and media, ecommerce and fintech, healthcare, and travel and hospitality.