Tetherfi
Vishal Gandhi, CSPO is a Senior Technical Delivery Lead at Tetherfi with a background in project management and product development. Previously, Vishal worked as a Senior Avaya Consultant at Lowe's Companies, Inc. and as a CRM Consultant at Cognizant Technology Solutions. With experience in IVR self-service projects and telephony architecture, Vishal has a strong technical background in software engineering with a focus on Avaya platforms. Graduating with a B.Tech in Computer Engineering, Vishal is skilled in gathering requirements and working on voice self-service applications.
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Tetherfi
Tetherfi delivers rich-media, Vision AI driven, in-app customer engagement for Sales and Service to enterprises. Tetherfi's Multi-eXperience (MX) platform powered by Tetherfi SDK / API, enables enterprises to chat, video, audio, screen share & co-browse with their customers and prospects through secure mobile apps, popular messaging platforms and websites from anywhere on any device. Tetherfi's Secure Work From Home offer provides a seamless and secure work from home experience for agents, supervisors, and other users, just like working from the office. Our modular architecture simplifies and enriches the digital customer journey in agile & cost-effective manner. Our platform delivers a consistent user experience and interface across on-premise, hosted, hybrid and pure-cloud deployments. At Tetherfi we work with some of the world’s leading banking, telecommunication and hospitality brands to accelerate their digital transformation journey. Tetherfi is one of Singapore’s fastest-growing technology and is the recipient of Frost & Sullivan’s 2019 Best Practices Award. Our customers are spread across more than 12 countries using 22Million API driven interactions every year and using 10,000+ Secure Agents.