The Connection Contact Center
Steven Fay is an accomplished IT professional with extensive experience in system administration and client support. Currently serving as a System Administrator at The Connection Contact Center since June 2022, Steven previously held the role of Sr Client Support Technician at Spok from May 2017 to May 2022. Additionally, Steven gained valuable experience as an IT Intern specializing in desktop support at North Memorial Health Care from January 2016 to May 2017. Steven's foundational skills were developed during service in the U.S. Army as a Chemical Operations Specialist from July 2007 to June 2013. Education includes a Bachelor’s Degree in Information Security from Rasmussen University (2017-2019) and an Associate’s Degree in Computer Networking Technology Systems from Dunwoody College of Technology (2013-2015).
The Connection Contact Center
For over 35 years, The Connection has made a name for ourselves becoming one of the top industry partners to Fortune 500 companies looking to outsource their contact center operations. Through teamwork, innovation, collaboration and growth, we create scalable, repeatable, and affordable call center solutions that challenge the status quo and deliver premium results. We're an extension of your company offering all the benefits of regular employees at a fraction of the cost of managing a team internally. We provide 24/7 live phone support for order processing, appointment setting, enrollment services, lead generation, customer service, technical support and more. Give us a call at (800) 883-5777 or check us out online at www.TheConnectionCC.com.