Madison Square Garden Entertainment
Kevin Smith is a seasoned professional with extensive experience in service management and client retention, currently serving as Senior Manager, New York Rangers Service & Retention at Madison Square Garden Sports Corp since May 2016. In this role, Kevin has demonstrated leadership in multi-level service teams, emphasizing operational excellence and member satisfaction while managing substantial renewable revenue. Previous roles include Manager of New York Rangers Service & Retention and Client Relationship Specialist for the New York Knicks, along with account management at DialAmerica and member services positions at Financial Executives International. Kevin holds a degree in Business Administration with a focus on Marketing from Loyola University New Orleans.
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Madison Square Garden Entertainment
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The Madison Square Garden Company is an American sports and entertainment holding company based in New York City. MSG Sports features some of the most recognized teams in professional sports, including the New York Knicks (NBA) and the New York Rangers (NHL). As an original franchise of the NBA, the Knicks have a rich history that includes eight trips to the NBA Finals and two NBA Championships, as well as some of the greatest athletes to ever play the game. The Rangers hockey club is one of the “Original Six” franchises of the NHL. With four Stanley Cup Championships and 11 Stanley Cup Final appearances, the Rangers remain one of the league’s marquee teams. Both teams play their home games in New York’s Madison Square Garden – The World’s Most Famous Arena.