The Saudi Investment Bank
Dr. Saja Althubaiti has a diverse range of work experience. Dr. Saja began their career at Umm Al-Qura University as a Teaching Assistant from March 2010 to April 2012. In January 2019, they joined the University of Jeddah as an Assistant Professor. Their expertise in customer experience led their to be a part of CX Saudi, a customer experience organization, starting in February 2023. Additionally, Dr. Althubaiti has recently held roles at The Saudi Investment Bank, where they worked as a Customer Experience Manager from September 2019 to January 2020, before being promoted to Head of Customer Experience, a role they currently hold since January 2020.
Dr. Saja Althubaiti earned a Bachelor of Science (BSc) degree in Computer Science from Umm Al-Qura University between the years 2005 and 2009. Dr. Saja later pursued a Master of Science (MSc) degree in Human-Centered Interactive Technology at the University of York from 2012 to 2013. Dr. Althubaiti then completed their Doctor of Philosophy (Ph.D.) in Human-Computer Interaction at the University of York from 2013 to 2018. In October 2019, they obtained the Scrum Master Certified (SMC) certification from the Scrum Alliance.
The Saudi Investment Bank
The Saudi Investment Bank (SAIB) is a Saudi Arabian joint stock company established by Royal Decree no. M/31 dated June 23, 1976. The Bank began operations in March 1977. SAIB offers traditional wholesale, retail, and commercial banking products and services in addition to investment banking. In particular, it arranges financing of quasi-government and private industrial sectors, and trade finance products for imports and exports. We have also established successful joint-ventures / subsidiaries to cater to Investment Banking and Share Trading, Asset Management, Leasing, Mortgages, Insurance and Credit Cards.