Kaidi Liu

Customer Success Manager & Support Desk Team Lead, Mid-market & Enterprise at TitanFile

Kaidi Liu is an experienced professional in customer success and epidemiology, currently serving as a Customer Success Manager for Mid-Market & Enterprise at TitanFile Inc. since March 2025. Prior to this role, Kaidi worked at BioRender as a Customer Success/Science Communication Associate, where responsibilities included building relationships with over 80 clients in life sciences and maximizing product value through customized engagement strategies. Kaidi has also held positions such as Epidemiology Content Marketing Manager at BlueDot and Clinical Research Associate at Sunnybrook Health Sciences Centre, contributing significantly to research and data-driven projects. Kaidi earned a Master of Public Health in Epidemiology from the University of Toronto and holds a Bachelor's Degree in Kinesiology and Exercise Science with a minor in Psychology from the University of British Columbia.

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TitanFile

TitanFile develops a cloud based enterprise file sharing solution that enables professionals to exchange files.


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Headquarters

Waterloo, Canada

Employees

11-50

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