Marcella Chietti

Marcella Chietti is a Risk & Compliance Analyst at Token.io, where responsibilities include serving as the Deputy Money Laundering Reporting Officer and previously as a Junior Risk & Compliance Analyst since October 2022. Prior experience includes a Senior Customer Support Associate position at Comma, overseeing the Support department and managing a team. At Monzo Bank, Marcella held roles as a Financial Difficulties Specialist and Fraud Specialist, focusing on customer support and fraud investigations. Additional customer service experience spans positions at NCO Europe Limited, The University of Manchester, Intertoys, and Action. Marcella is currently pursuing a Bachelor of Laws at The Open University, following a Master's in Linguistics and a Bachelor's in English Language.