TOPdesk
Fatima Páczkán has a diverse work history spanning various roles and industries. In 2011, they worked as an Assistant Editor and Editor for the Gimi webseries at WeGroup. From 2010 to 2012, they served as an Editor and Script Supervisor at both Werk Akadémia and Moszkva Café. In 2014, they worked as an Assistant Director, Production Assistant, Casting Assistant, and Location Scout for an unspecified company.
In 2018, Fatima joined Kinsta® as a Client Relations Associate, focusing on generating client feedback and enhancing customer relationships through personal interactions. Fatima also took on the role of a Customer Experience Manager, reporting user insights and striving to improve customer experience by diving into UX research projects.
In 2021, Fatima worked as a Talent Acquisition Specialist at Vega Partners, responsible for recruiting talent. Fatima then transitioned to SEON Fraud Fighters in 2022 as a Customer Success Specialist, where they tackled adoption and product value issues, while also managing technical difficulties and advocating for a deeper understanding of tools and features.
Most recently, Fatima joined TOPdesk in 2023 as a UX Researcher, utilizing their expertise to conduct research and gather insights to inform product development and enhance the user experience.
Fatima Páczkán's education history includes the following:
In 2008-2009, they attended Eötvös Loránd University where they studied Film Theory and History. However, it is not specified whether they obtained a degree.
From 2010 to 2012, they pursued a degree in Film/Video Editing and Production at Werk Akadémia in Budapest.
In 2015, they attended Vestjyllands Højskole, although the field of study and degree obtained are not provided.
Finally, in 2020, they enrolled in the MOME Insight course at MOME Budapest, focusing on UX Research.
This person is not in any teams
This person is not in any offices
TOPdesk
2 followers
TOPdesk is an independent, international provider of service management solutions based in Antwerp. We are a proud, young, innovative organization with commitment, trust and respect for each other and our customers. We help our customers to satisfy their customers. TOPdesk delivers user-friendly products and targeted services that bring complexservice processes to the essence. This enables service organizations to better focus on their core business and supporting role. TOPdesk was founded in 1993 as a manufacturer of service management software. Over the past twenty years, TOPdesk has turned out to be an independent, reliable company that has developed into a major, well-known player in the service management market. At that time, the company has grown into an international company with eight foreign offices and more than 500 employees.