Sofia Yeganian

Sofia Yeganian is a seasoned professional with extensive experience in customer success and operations management, currently serving as a Senior Customer Success Delivery Team Manager at Toptal since September 2021. In this role, Sofia has effectively collaborated with teams to drive account growth and improve client relationships while implementing operational processes for enhanced efficiency. Prior to Toptal, Sofia managed data operations for Covid-19 vaccine clinics at Tri-County Health Department and held various management roles, including Salon Manager at DonLee Salon, where strong client relationships and operational effectiveness were prioritized. With a background in communications and education, including a role as Group Leader at Eno River Academy, Sofia has demonstrated versatility and leadership throughout various positions. Sofia holds a degree from Appalachian State University, earned between 2019 and 2021.