Toronto Transit Commission (TTC)
Heather Brown is an experienced communications professional with a diverse background in public relations and customer communications. Currently serving as the Director at the Toronto Transit Commission (TTC) since February 2016, Heather has held various positions within the organization, including Manager of Customer Communications and Senior Communications Specialist. Prior to their role at the TTC, Heather was a Senior Communications Adviser at St. Michael's Hospital from March 2012 to January 2016, and worked as a Communications Advisor at eHealth Ontario between May 2009 and March 2012. Additional experience includes Manager of Public Relations at the Ontario Nurses' Association, Account Director at Edelman, and Account Director at Avant Strategic Communications. Heather holds a Bachelor of Arts degree in Sociology from King's University College, obtained between 1995 and 1999.
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Toronto Transit Commission (TTC)
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The Toronto Transit Commission has a rich history dating back to 1921. Since that time, the TTC has grown to become North America’s third largest transit system, providing 1.7 million customer journeys every workday, or around 540 million rides per year. The TTC has a proud record for providing safe, reliable transit. Operating across five distinct modes of transportation, the TTC has developed a reputation for excellence in the integration of those modes through well-proven design. A full-service operator, the TTC is capable of undertaking virtually every activity in-house via our 17,000 dedicated and professional employees. Toronto’s transit system should match the experience of living in such a city: a high quality, accessible network that understands what our customers need and delivers what matters most to them. The TTC is committed to delivering a world-class transit system.