Torticity
Maurice S. Brown has over 14 years of experience in various roles. In 2022, they were appointed as the Operations Manager at Torticity. Prior to that, they were the Vendor Support Manager at Maisonette, where they were responsible for rebuilding vendor relationships and resolving issues with customer/vendor deposit accounts. From 2015 to 2021, they worked as the Call Center Supervisor at Luxottica, where they oversaw the day-to-day operations of 100+ customer service representatives and implemented strategic initiatives to enhance agent performance. From 2014 to 2015, they were the Service Support Manager at wnDirect, where they managed the creation of weekly statistical and analytical reporting. From 2012 to 2014, they worked as the Payroll Associate at BestCare Home Care, Inc., where they were responsible for ensuring payrolls were processed timely and accurately. Lastly, from 2007 to 2012, they were the Operations/Network Analyst at 1800flowers.com, where they optimized productivity and efficiency by analyzing production, staffing, and scheduling data.
Maurice S. Brown attended the State University of New York College at Old Westbury from 2009 to 2013, earning a Bachelor of Science (B.S.) in Business Administration and Management, General. Maurice S. also attended Nassau Community College from 2006 to 2008, earning an Associate of Science (A.S.) in Business Administration and Management, General.