Brett Greathouse

Brett Greathouse is a seasoned professional with extensive experience in CRM consulting and cloud solutions. As President of Touchpoint Solutions since August 2008, Brett has specialized in the Force.com platform. Previous roles include CRM Strategy Consultant at Blue Shield of California, CRM Consultant at DirecTV, and Project Manager at UnitedHealth Group, where notable accomplishments included the successful consolidation of three call centers onto a unified CRM platform. Brett's career also includes significant positions at PacifiCare Health Systems, eLoyalty, and PricewaterhouseCoopers, demonstrating expertise in call center solutions, marketing operations, and system implementations. Brett holds a Bachelor's degree in Business Administration and Management from Brigham Young University.