Simon Ellis

Simon Ellis has extensive experience in customer service and team leadership, currently serving as Customer Services Team Leader at Trainline since May 2009, after advancing from the role of Senior Customer Service Representative. Prior to Trainline, Simon worked at Vertex Data Science from September 2005 to May 2009 as a Customer Service Representative. Beginning in the retail sector, Simon was a Store Duty Manager at Somerfield from May 1996 to May 2005, successfully overseeing a supermarket generating weekly sales between £60,000 to £80,000 in the manager's absence.